FREQUENTLY ASKED QUESTIONS
Can I come in and view your fabrics in person?
Yes! We have a small showroom in Brunswick East which works by appointment. We are generally available Tuesday to Thursday from 10am - 4pm. Please click here to request an appointment!
Do you offer wholesale accounts and pricing?
Yes! To support our designers we also don’t believe in imposing minimums on wholesale accounts. To find out more, and apply for an account to access pricing please click here
Are your fabrics all deadstock?
Yes!
Which designers do your fabrics come from?
To encourage designers to sell their un-used fabrics to us we sign a confidentiality agreement with them, so unfortunately we need to keep this information top secret!
Why do I have to pay for Samples?
Whilst the shipping is on us, we do ask you to pay a small amount for samples to help with the time it takes to cut, pack and post these to you and to cover the high quality fabric we are cutting up and sending to you!
I am a designer and would like to sell you some fabric, how do I go about this?
If you are ready to part with high end luxury fabrics, we want to hear from you!
Do you offer a student discount?
Yes we do! We love supporting young designers, and offer students an additional 5% off! To get your student discount code please email us at hello@silkandstitch.com.au with an image of your student card.
How do your returns and exchanges work?
Click through to learn all about our Returns and Exchange policy
Where do you ship to, how much does it cost and how long does it take?
Find out all about how much we charge for shipping, free shipping codes and time frames here